Without a second thought, there is no doubt that digital door locks have revolutionised the locking industry. Whether it is your home or office for which you require, these machines are convenient, safe and offer an increased level of security. However, at times smart door locks might also malfunction in the form of unresponsive keypads, door locking and unlocking issues, and much more. To ensure you know how to solve these issues, we have jotted down result-oriented troubleshooting steps – just for you.

A Glimpse at Digital Locks for Doors:

Before we dive deep into the troubleshooting steps of digital locks for doors, it is pertinent to understand the features it offers and the way it does! Digital locks – an invention of the 21st century are smart security devices mounted on doors of houses or offices. It offers a convenient security system in the form of keyless entries. This concept has negated the idea of keeping a bunch of keys in your bag and getting baffled at the time of using them. With the help of innovative unlocking systems such as PIN, access codes, biometric scannings or smartphone applications, digital locks have become the talk of the town. 

However, the malfunctions and errors in these devices have added to the worries of the people. As industry leaders, we have tried our best to jot down ways to get rid of these issues!

Common Issues With A Digital Door Lock Along with Best Troubleshooting Steps:

Issues in digital door locks can sometimes be daunting to handle. Unlike traditional knob or door locks, smart locks require hands-on experience and technical expertise to fix them. With a touch of artificial intelligence, these locks are bullish to handle. However, with the help of the right troubleshooting steps, you will be able to fix these modern locks of yours within no time.

Without further ado, take a look at some of the common malfunctions along with perfect troubleshooting steps:

• Jamming in Door Locking or Unlocking:

 At times, your digital door locks for home or office might not lock or unlock. Its locking system might jam making you unable to switch sides. Also, such an issue may halt the automatic locking of the door as well. 

This may be owing to the wrong alignment of the door and lock. Along with this, a faulty calibration may also be one of the reasons. Other than this, there can be a mechanical failure as well on the end of door fixing by the carpenter.

To cater these issues, take a look at the following troubleshooting steps:

• Check the technical calibration of the digital lock door ( manual to be checked)

• Use silicone-based lubricants to make the lock work seamlessly

• Connect with the carpenter to fix the alignment issues of the door 

• Try to re-adjust the strike plates or hinges to bring the door in place

• Keypad or touchscreen issues:

Most of the digital locks offer screens. With the help of these screens, one can easily enter the pin, access code or biometric fingerprint. However, it has been observed that sometimes the keypad or touch screen is stuck, fails to turn on or does not accept any sort of input. Despite entering the right pin, the lock also does not respond.

Some of the reasons for unresponsive keypads can be the accumulation of dirt or moisture on the keypads. Other than this, someone might have hit hard on the screen making it malfunction. Other than this, an issue with the electric power supply or batteries can also be the reason. 

This necessitates the idea of some expert-guided troubleshooting steps. For this purpose, you can start from:

• Cleaning the keypad with a soft cloth  ( Try not to use corrosive detergents on it as it may worsen the issue)

• Check with the power supply or replace the batteries 

• Try to reset the pin/access code etc.

• Frequent Unwanted Beeps and Warnings:

Have you ever come across a situation when your lock continuously shows warning signs and beeps without any reason? Supposing there is no security breach, system error or tampering alert, it is high time to check the settings from the lock’s mobile application or reconfigure its settings. 

At times, a low battery or power supply may also be a warning signal. For this, we would recommend to make sure that the power supply is as per the requirement. However, a digital lock has such issues rarely until or unless there is any sort of tampering. 

Therefore, keep an eye on the cameras to detect unusual activity.

Failure in Fingerprint Recognition

At times, a digital lock is unable to detect saved fingerprints. Also, sometimes a lock even does not register new fingerprints despite proper control of the application. Well, no need to worry about it as dirty or damaged fingerprints can sometimes be the reason for saved fingerprint recognition. 

• Clean the fingerprint placement section with a damp cloth 
• Reset the application to register new fingerprints
• Reenter proper usernames and passwords to enter more fingerprints
• Check the fingerprint limits of the lock

Conclusion:

To sum up, digital locks for doors are convenient and safe but can also have issues in functioning. It can be either frequent beeps, fingerprint issues or screen issues. For this purpose, the best troubleshooting issues have been jotted down – for your ease!

Frequently Ask Questions:

Can we not use any detergent to clean the lock?

A slightly damp cloth should be your go-to in every situation.

Can we clean the biometric part?

Yes, you may use a soft cloth for that.

Can digital locks be reset?

Yes, but only from the main control settings.

Can we add fingerprints?

Yes, but most locks have limits.

Should we check the warning signs on these locks?

A no-brainer, yes!